DYMO LabelWriters and Compulink Advantage Software | rev.07/17.2014
PRINTING EXTRA LABELS
When printing a label from Compulink Advantage software, if the DYMO Prints out extra labels, disable the
advanced printing features. Open the Printer Properties and click on the Advanced tab.
Uncheck the Enable advanced printing features and click OK (See Above Right).
You may also Disable the Continuous Mode or Advanced Features from Printing Preference’s Advanced screen.
Use this method if you do not have permission to change the settings from the Advanced tab mentioned above.
PRINTING BLANKS
The DYMO may print blanks if the drivers are not installed properly, either on the workstation or the Terminal
Server does not have matching drivers installed for Remote Users with redirected DYMO printers.
Reinstall the correct drivers on the station or server or both.
ALIGNMENT
If the labels are printing, but the alignment is incorrect or data is missing, please check the following:
First, check if the labels are not secure, they can slide horizontally and the printed data will be misaligned.
If the Labels are securely in place and feeding properly, and you need to slightly adjust positioning, you can
customize the alignment of the data printed by changing the XPosition and YPosition of the printed lines.
See CUSTOM LABEL SETTINGS.
If the alignment problems are more severe, you may need to have files updated by Compulink Customer Support.
Please call 1(800) 888-8075 for assistance.
REMOTE DESKTOP ISSUES
Please review the DYMO IN REMOTE DESKTOP/TERMINAL SERVICES section to ensure that drivers, printer
redirection, group policy and environment variables are set correctly.
WINDOWS 2012 TERMINAL SERVER
IMPORTANT: DYMO does not officially support Server operating systems and Remote Desktop environments.
However, Compulink has been able to use Dymo Labelwriters on Terminal Servers. New Windows 2012 Terminal
Servers will need to install the DYMO Labelwriter 330 Turbo-USB drivers. Remote Desktop Users must install
matching DYMO Labelwriter 330 Turbo-USB drivers on their local station for proper redirection.
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